How to win an argument – 5

 

5. Lowering the Tone


Image Source: FreeDigitalPhotos.net

Image Source: FreeDigitalPhotos.net

Sometimes a need to make a point can combine with frustration and anger, only to manifest as a garbled message delivered in an angry tone. The fact is that while it is natural to want to shout, a calm voice and a sensitive tone will help you better make your point and also disarm your opponent.